Cancellation Policy & Revocation Form
Consumers are entitled to a right of withdrawal in accordance with the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which can not be attributed predominantly to his commercial or self-employed occupation:
A. Revocation instruction
Right of revocation
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the last product.
In order to exercise your right of revocation, you must inform us (Pamela Gutiérrez GmbH, Am Kleibach 16a, 48153 Münster, Germany, Tel .: +49 251 7636500, e-mail: firstname.lastname@example.org) by means of a clear declaration (e A letter or e – mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.
In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days.
They bear the immediate cost of returning the goods.
They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.
- Please avoid damage and contamination of the goods. Please send the goods back to us in original packaging with all accessories and with all packaging components. If necessary, use a protective outer wrapper. If you no longer own the original packaging, please provide suitable packaging for adequate protection against transport damage.
- Please do not send the goods to us unfree.
- Please note that the above paragraphs 1-2 are not a prerequisite for the effective exercise of the right of revocation.
B. Revocation Form
If you want to revoke the contract, please fill out this form and return it.
Pamela Gutiérrez GmbH Address: Am Kleibach 16a
48153 Münster Germany company profile
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
Ordered on (*) / received on (*)
Name of consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only in the case of a communication on paper)
(*) Delete as appropriate